Write your articles, organize them into collections, and publish. Customers search in seconds, AI answers instantly, and you see exactly which content actually works — your support inbox finally breathes.
No credit card · Keyless demo · 5-minute setup
How can we help you?
Getting Started
14 articles
Billing & Plans
11 articles
Account & Security
9 articles
API & Developers
12 articles
Troubleshooting
8 articles
Mobile App
6 articles
Popular articles
Used by modern support teams
-35%
support tickets
240+
help centers
~4s
avg answer time
92%
avg helpfulness
Live demo
This is exactly what your customer sees. Type, matching articles appear, and AI composes an answer from your content.
-35%
support tickets
4
second answers
92%
avg helpfulness
Tip: type "reset my password", "upgrade my plan", or something unknown — you'll also see the content-gap state.
Try one of these
From knowledge base to AI answers to analytics to multi-language, in one panel.
Write rich articles, keep them in draft, publish when ready. Versions and last-updated dates always at hand.
Group content into collections and reorder with drag-and-drop. Customers find what they need in one click.
Matching articles appear as you type. We even capture no-result searches — surfacing your content gaps.
AI grounded in your articles answers questions in natural language and cites the source. Resolved before a ticket opens.
Track views, helpful votes and deflection per article. Know exactly what to update next.
Publish the same collection in multiple languages. Every customer reads in their own.
Write, organize, publish, deflect. Helply handles everything in between.
Write in a rich editor, keep it in draft, approve when ready. Versions and last-updated always tracked.
Group into collections and reorder with drag-and-drop. Customers find what they need in one click.
Ship it as a fast, cached docs site on your own domain — live in seconds.
Search and AI answers resolve questions before a ticket; you watch which content works.
Three layers, one panel: search, answer with AI, measure.
Search
Semantic search surfaces the most relevant articles while the customer is still typing. No query is wasted — we log the empty ones as content gaps.
AI
AI answers are composed only from the articles you publish, and cite the source. Update the knowledge base and the answers update too — no hallucinations.
Go to Settings → Billing, click Change plan, and confirm the new tier.
Analytics
Track views, helpful votes and deflection per article. Catch weak content instantly and know exactly where to invest your next edit.
Deflection
Every self-serve resolution is a ticket that never opened. Helply counts it and shows it.
100 questions this month
83%
resolved before a ticket
Multi-language
Keep the same article in multiple languages; every customer reads in their own, and search and AI answers match automatically.
Set up your account in minutes
Hesabını dakikalar içinde kur
“After launching Helply, our support queue shrank 35% in the first month. Customers find the answer themselves — and my team finally focuses on the truly hard questions.”
Support Lead · Northwind
A flow for every team that has something to explain.
Resolve onboarding and setup questions with docs and AI answers before a ticket.
Move shipping, returns and order questions to a self-serve help center.
Publish a branded, multi-language knowledge base for your clients in minutes.
Gather courses, guides and FAQs into one searchable collection.
Compared to a static FAQ page and a generic wiki.
| FAQ page | Generic wiki | Helply | |
|---|---|---|---|
| Searchable articles | Ctrl+F | ||
| Categories & collections | |||
| AI answers (from articles) | |||
| No-result search insights | |||
| Per-article analytics | Limited | ||
| Helpful/not-helpful votes | Some | ||
| Multi-language collections | Partial | ||
| Ticket-deflection metric |
Wire Supabase, an LLM/embeddings provider and a CDN in minutes.
Supabase
Database & auth
OpenAI
AI answers & search
Cloudflare
Fast CDN delivery
From businesses shrinking their ticket queue.
Support tickets dropped 35% in the first month. Customers now find the answer themselves.
Support Lead · Northwind
The no-result searches report is gold. We see exactly which article to write next.
Customer Success · Parable
AI answers come only from our articles — no hallucinations, every answer cited.
Docs Lead · Formwork
Set it up in an afternoon, wired our own domain. 30k views in the first week.
Ops · Cedarworks
Helpful votes surface weak articles instantly, so we refresh them weekly.
Content · Lumen
One collection in two languages. Our TR and EN customers read the same help center in their own.
CX · Harvest
Start free. Upgrade as your help center grows.
Launch your first help center.
For scaling support teams.
For enterprise support.
Can't find an answer? Reach our team.
It gives your customers a public documentation site: categories, search, articles and AI answers. The goal is to resolve simple questions before they reach your support team.
Only from the articles you publish. With an LLM + embeddings provider connected, the AI composes an answer from the relevant articles and cites the source — it doesn't make things up.
Every search that returns nothing is a content gap. Helply collects them, so you know exactly which article to write next.
We count visitors who read an article and end the session without opening a support request as a 'deflected ticket', reported per article.
No. It boots in demo mode with realistic sample articles, categories and searches — click around immediately.
Next.js 16, React 19, Tailwind v4. Wires to Supabase + an LLM/embeddings provider + a CDN for the public site.
Yes. Point the help center at a subdomain like docs.yourbrand.com; it's served fast and cached over the CDN.
Yes — it's a standard Next.js app. Push to Vercel or any Node host.
Open the keyless demo, then wire Supabase and your LLM provider when you're ready.